Shipping policy

Shipping Policy

Every subscription’s first order ships free with tracked shipping. All orders are tracked.

Your first order ships free.

For each later subscription shipment, a flat shipping fee of $5.99 applies on your next scheduled delivery date.

Your product price stays the same as the price you paid on your first order, so the only change to your total is the $5.99 shipping fee.

Your free gift upon purchase ships once, with your first order.

You can see the upcoming free gifts included in your future shipments anytime in your customer portal.

Orders are processed within 1–2 business days after they are placed.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Average delivery time is 5–9 business days from the date your order ships.

Delivery times may vary slightly depending on your location and carrier conditions.

Every order includes full tracking, so you can follow your package all the way to your doorstep.

Track your order anytime here:

👉 Track Your Order

If you have any questions about your shipment, we’re happy to help!

📧 Email: info@crenopaws.com
📱 Instagram & Facebook: @crenopaws